Terms & Conditions

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1. About us

M365 Powered provides Microsoft 365 consulting and development services. Contact: info@m365powered.com.

2. Scope

These terms apply to any proposal, statement of work (SOW), order, or engagement we agree with you (the “Client”). If there’s a conflict, the SOW or written proposal takes precedence.

3. Services

We’ll deliver the services described in the SOW/proposal with reasonable skill and care, following good industry practice. Deliverables are accepted when they materially conform to the SOW.

4. Your responsibilities

Provide timely access to information, systems, and personnel.
Ensure you have appropriate licences and permissions for any third-party services.
Nominate a project owner with authority to give approvals and feedback.

5. Fees & payment

Fees are as per SOW/proposal (fixed price or day rate). Prices exclude VAT/taxes unless stated.
Invoices are due within 14 days unless otherwise agreed.
Reasonable expenses (pre-approved) will be invoiced at cost.
We may suspend work for overdue invoices after notice.

6. Changes

Either party may request changes. We’ll confirm impact on scope, price and timelines before proceeding.

7. Intellectual property

Pre-existing IP remains the property of the owning party.
On full payment, we grant you a non-exclusive, perpetual licence to use project deliverables internally.
Open-source and third-party licence terms still apply where used.

8. Confidentiality

Each party will keep the other’s confidential information secret and use it only for performing the contract, subject to usual exceptions (public domain, already known, independently developed, legally required disclosure).

9. Data protection

Each party will comply with applicable data protection laws (including UK GDPR). Where we process personal data on your behalf, our data processing terms in the SOW or a separate DPA will apply.

10. Warranties & disclaimers

We warrant services will be delivered with reasonable skill and care. Except as set out here or in the SOW, we disclaim all other warranties. You are responsible for your own security configurations, backups and approvals.

11. Liability

Nothing limits liability for death/personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Otherwise, our aggregate liability arising out of the engagement is limited to the fees paid for the services giving rise to the claim in the 12 months prior to the claim.
We are not liable for indirect or consequential loss, loss of profit, revenue, data or business interruption.

12. Termination

Either party may terminate for material breach not remedied within 14 days of notice.
For convenience: by mutual written agreement, or as set out in the SOW.
On termination, you’ll pay for work done to date and any committed third-party costs.

13. Non-solicitation

During the engagement and for 6 months after, neither party will solicit employment of the other’s staff who were materially involved, without prior written consent (does not restrict responses to public ads).

14. Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control. Timeframes extend for the duration of the event.

15. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

16. Contact

Email: info@m365powered.com