Privacy Policy

Last updated:

Who we are

M365 Powered (“we”, “us”) provides Microsoft 365 consulting and development services in the UK. Contact: info@m365powered.com

What this policy covers

This policy explains what personal data we collect, how we use it, and your rights under the UK GDPR and Data Protection Act 2018.

Data we collect

  • Contact details (name, email, company, phone) when you contact us.
  • Project information you share (requirements, environment details).
  • Website data (basic analytics or server logs — IP address, browser, pages viewed).

How we use your data (lawful bases)

  • To respond to enquiries and deliver services (contract/legitimate interests).
  • To operate and secure our website and systems (legitimate interests).
  • To comply with legal or regulatory obligations (legal obligation).
  • Marketing (only with consent or soft opt-in where permitted; you can opt out anytime).

Sharing your data

We do not sell your data. We may share it with trusted providers (e.g., email, hosting, ticketing, accounting) under data processing agreements, or where required by law.

International transfers

If data is processed outside the UK/EEA, we use appropriate safeguards (e.g., UK IDTA/EU SCCs).

Retention

We keep enquiry data for up to 24 months, project records for up to 7 years (for accounting/contract purposes), or longer if legally required. We then delete or anonymise it.

Your rights

  • Access, rectification, erasure, restriction, portability, and objection.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you’re unhappy.

Security

We use reasonable technical and organisational measures (access controls, encrypted transport, least-privilege) to protect personal data.

Cookies

We use only essential cookies by default. If we add analytics/marketing cookies later, we’ll update this page and request consent where required.

Children

Our services are for businesses; we do not knowingly collect children’s data.

Changes to this policy

We may update this policy from time to time. Material changes will be highlighted here.

Contact us

Email: info@m365powered.com