Exchange Online

Rock-solid email with sane policies: secure transport, phishing protection, retention and permissions — without clutter or chaos.

Security & hygiene Transport rules Permissions Retention Reporting

From deliverability issues → authenticated domains

Before

Spoofing risks and “why did my email bounce?”
Inconsistent records across domains.
No DMARC visibility or reports.

After

SPF aligned, DKIM signed, DMARC enforced.
Gradual rollout: monitor → quarantine → reject.
Aggregate/reporting for ongoing tuning.

Outcome: fewer spoofs, better inbox placement.

From chaotic rules → clean transport policies

Before

Dozens of conflicting mail flow rules.
Unclear disclaimers and exceptions.
Shadow IT gateways breaking auth.

After

Consolidated rules with clear intent & owners.
Scoped exceptions; test mode before enforce.
Documented mail paths and connectors.

Outcome: predictable routing, easier troubleshooting.

From mailbox sprawl → governed access

Before

Untracked delegates and shared inbox chaos.
No audit or owner reviews.
Public folders as a dumping ground.

After

Right-sized shared mailboxes with auditing.
Role-based permissions and periodic recertification.
Modern alternatives to public folders.

Outcome: clear ownership, safer access, less noise.

Example Exchange work we ship fast

Auth package

SPF • DKIM • DMARC

Hygiene tuning

EOP/MDO policies

Mail flow rules

Disclaimers & routing

Shared mailboxes

Delegation & audit

How we build (Exchange)

Discover

domains • gateways • risks

Audit domains, DNS, connectors and hygiene posture; capture exceptions and third‑party gateways.

SPF/DKIM/DMARC stateMail flow mapShadow gatewaysSuccess criteria

Output: findings + quick wins.

Design

policies • rules • scopes

Define EOP/MDO policies, transport rules and exception scopes with owners and change approach.

EOP/MDO baselinesTransport policy matrixDisclaimersException governance

Output: rollout rings + test plan.

Build

deploy • test • tune

Publish DNS, enable DKIM, roll out DMARC (monitor→quarantine→reject) and refactor mail flow rules safely.

DKIM signingDMARC rolloutRule refactorAllow/Block hygiene

Output: pilot groups + dashboards.

Ship

handover & run

Promote to production, document runbooks and reporting, hand over with owners and review dates.

Runbooks & docsSecure defaultsReporting & reviewsAdmin handover

Output: go‑live checklist + next steps.

Exchange — FAQ

Do you configure SPF, DKIM and DMARC?

Yes — we publish SPF, enable DKIM signing and roll out DMARC from monitor to enforcement with reporting so deliverability improves safely.

How do you handle phishing and malware?

We tune EOP/MDO policies, enable Safe Links/Attachments, and use allow/block lists sparingly. We also provide end-user reporting tips.

Shared mailboxes vs distribution lists?

Shared mailboxes suit team workflows with ownership and audit; distribution lists are for broadcast. We’ll map and configure both properly.

Retention & legal hold?

Retention labels/policies per mailbox type, litigation hold for regulated users, and a simple eDiscovery runbook for admins.

What reporting do we get?

Delivery insights, spam/malware trends, impersonation attempts and Secure Score deltas — plus optional monthly hygiene reviews.

❤️

Free Microsoft 365 Health Check

Quick scan to fix deliverability, tighten hygiene and clean up mail flow — no obligation.

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